FAQ'S
About RTS Tactical
Where are you located?
Our headquarters and manufacturing facility are located in Miami, Florida. Our mission is providing top-tier protection to customers nationwide.
Are your products made in the USA?
We proudly manufacture hard and soft body armor in Miami, Florida.
Product Information and Sizing
How do I choose the right size vest/shield for me?
Finding the perfect fit is crucial for both protection and comfort. Here's how to ensure you get the right size:
Check Our Sizing Charts: We provide detailed sizing charts for each product directly on its page. You'll find them under the product description.
Take Your Measurements: Our charts will guide you on which measurements matter most (chest circumference, height, etc.). Follow the instructions carefully.
Still Unsure? We're Here to Help! If you have any questions or need extra guidance choosing between sizes, don't hesitate to contact our customer service team click here. We're committed to helping you find the perfect fit.
How can I get in touch with customer service?
We're here to help! Contact our friendly customer service team through:
Our Contact Us page: Contact us
Email: info@rtstactical.com We aim to respond to all emails within 24 hours.
Phone: (786) 796-2759
Monday - Friday 9:30 AM - 5:00 PM
Custom Orders
Do you offer custom gear solutions?
Yes! We understand that protection needs are unique. We offer custom solutions for ballistic vests, shields, and other gear. Here's how to get started:
Fill Out Our Form: Share your specific requirements by filling out our custom order inquiry form: Click here
Collaboration: Our team will contact you to discuss your project in detail, exploring options and providing a tailored quote.
From specialized threats to unique fit requirements, our experts work with you to design the perfect custom protection.